1、After choosing the train ticket on the ticket website, choose the passport in the type of document. Then enter the exact passport name and passport number, you can successfully book a train ticket.
2、Valid ID cards used for online ticket purchases include four types of People's Republic of China residents' identity cards, Hong Kong and Macao residents' pass to the mainland, Taiwan residents' pass to the mainland, and valid passports as required.
3、Visitors can also go directly to the train station or outlets can use the ticket, ID 24, the two generation ID cards, temporary ID card, residence booklet, military officer, military security, armed police, police ID card, student card, card soldiers army civilian cadres retired army cadres certificate, certificate, Hong Kong and Macao residents traveling to the mainland passes, People's Republic of China eep and Mainland Travel Permit for Taiwan residents, mainland residents to Taiwan passport and residence permit for foreigners, foreigners entry and exit certificate, certificate, certificate, the consular diplomats seaman certificate, passport, issued by the Ministry of foreign affairs of foreigners identity, the local public security organs issued by the Immigration Department Certificate of loss of passport issued by the public security organs, the railway passenger train ride, People's Republic of China travel permit temporary proof of identity.
4、Passport refund is based on the ticket number used at the time of the purchase, if it is a passport, you can use your passport at the railway station for refund business.
5、Online shopping tickets, if not taken out, there are more than 2 hours left from the train, you can directly apply for refund on the internet.